These Platform Terms & Conditions (“Terms”) govern your access to and use of Bioniq Lab’s (“Company,” “we,” or “us”) membership platform and website (collectively, the “Platform”) and all other services offered by us (collectively, “Services”). Please read these Terms carefully. We grant you a limited, non-exclusive, non-sublicensable, revocable, and non-transferable license to access and use the Platform and Services according to these Terms.
Your use of the Platform constitutes agreement to these Terms. If you disagree or find these unacceptable, please do not use the Platform.
1. Emergencies
This platform is not an emergency service. Bioniq Lab is not obligated to monitor or respond to communications on this platform
2. Informational Use Only
Bioniq Lab facilitates access to telehealth-related content and may offer products through the Platform. We do not provide medical advice. All information is for informational purposes only and should not replace care from a qualified healthcare professional.
3. Age Restrictions
The Platform is intended for users aged 18 or older. If you are under 18, you may only use it with the consent of a parent or guardian.
4. Permitted Use
You may use the Platform legally and must not:
- Post unlawful, harmful, infringing, or offensive content.
- Misrepresent your identity or affiliation.
- Reverse engineer the Platform.
- Engage in spamming, phishing, or sending unsolicited messages.
- Upload malware or malicious code.
- Share your login credentials or allow unauthorized access.
5. Privacy
By accepting these Terms, you confirm you have read and agree to our Privacy Policy. Your personal information may be used per those terms.
6. Registration
Registration may be required for certain features or purchases. You must provide accurate and complete information, maintain your credentials, and are responsible for activity under your account.
7. Membership & Transactions
You must provide valid payment information to complete transactions. You authorize us to charge your payment method for products, services, or membership fees. You are responsible for applicable taxes, fees, and accurate billing.
8. Refunds & Cancellation
We offer a money back guarantee on our peptides. If the quality of the product is not satisfactory or if the product is damaged, please contact us.
9. Termination
You may terminate these Terms at any time by ceasing platform use. We may terminate or suspend your access at our discretion, for breach or other reasons, without liability. Survival clauses like indemnity and liability remain effective post-termination.
10. Disclaimers
The Platform and Services are provided “as is ” and “as available,” without warranties. We disclaim liability for content, reliability, security, or availability, to the fullest extent permitted by law.
11. Indemnity
You agree to indemnify and hold Bioniq Lab and affiliated parties harmless from any claims, damages, liabilities arising from your use of the Platform or violation of these Terms.
12. Limitation of Liability
Bioniq Lab and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform. Our total liability is limited to the amount you paid in the six months preceding the claim.
13. Third-Party Links
The Platform may link to third-party websites. These are provided as a convenience, and Bioniq Lab is not responsible for their content or practices.
14. User Content and Social Media
If the Platform allows sharing or tagging content from social media, you are responsible for compliance with site terms and laws. We may feature such content at our discretion and may remove content at any time. You grant us a worldwide, royalty-free license to use any such shared content.
15. Security
We implement reasonable measures to protect your data; however, we cannot guarantee absolute security. You acknowledge data is at your own risk.
16. Dispute Resolution & Arbitration
If disputes arise, please contact us first. If unresolved, we agree to individual binding arbitration instead of courts. This does not allow for class actions. Arbitration shall be administered by a recognized arbitration provider, located in [location, e.g., your city]. You waive your right to a jury trial.
17. Governing Law
These Terms are governed by the laws of [Your State/Country]. Any actions must commence within one year of the cause.
18. Notices, Severability & Miscellaneous
Notices may be given via email or other means specified by us. If any provision is unenforceable, it will be modified minimally to remain enforceable; the rest stays in effect. These Terms are the entire agreement. You may not assign rights without consent. We may assign these Terms without your consent.
Last updated: 5.11.25